Whaleback Systems, a provider of managed services and IP PBX solutions, announced it is using the IP Multimedia Subsystem (News - Alert) (IMS)-ready architecture from Sonus Networks (News - Alert), Inc. to support its Whaleback CrystalBlue Voice Service. The Sonus-based network will enable Whaleback to provide small- and medium-sized businesses with feature-rich voice over Broadband service.

Whaleback is deploying a suite of Sonus solutions that includes the GSX9000 Open Services Switch, the PSX Call Routing Server, the SGX Signaling Gateway (News - Alert), and the Sonus Insight Management System.

The CrystalBlue Voice Service from Whaleback is premises-based and software-driven, and is ideal for companies that require from five to 500 phone stations. It is a managed service and is deployed via a dedicated, “voice only” broadband connection to the DSL or cable infrastructure. This ensures that voice services received required quality of service levels.

“Improved communication has a material impact on business users, whether in large enterprises or SMBs, but SMBs typically don’t have the resources to manage a complex telecom network,” said Mark Galvin, president and CEO of Whaleback Systems. “Our managed PBX approach takes away the complexity while leveraging the cost efficiencies of Voice over Broadband. By building our service on a Sonus-based infrastructure, our customers never have to sacrifice quality or reliability.”

“Whaleback Systems’ targeted approach to the market, focusing specifically on SMB users, means that they place an even higher premium on cost efficiency coupled with superior service,” said Steve Edwards, chief marketing officer, Sonus Networks. “By selecting Sonus as the foundation for its Voice over Broadband network, Whaleback is able to offer its customers access to a carrier-quality network with robust calling features, such as 'follow-me' calling, desktop messaging, and video calling.”

What’s the number one VoIP conference in terms of attendance? What’s the leading VoIP expo for exhibitors in terms of lead generation? And which VoIP industry event will feature special attractions for service providers, resellers, and the enterprise and SMB market as well as an overview on the Future of IP Telephony? Answer: INTERNET TELEPHONY Conference & Expo, WEST, which runs October 10-13, 2006. See you in San Diego!

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Laura Stotler writes about IP Communications and related topics for TMCnet. She has covered VoIP and related technologies for seven years, contributing to Internet Telephony magazine and TMCnet, and as a freelance writer. To see more articles, please visit: Laura Stotler’s columnist page.