Enea has signed a two-year, $3 million services agreement with an unnamed provider of application servers for converged networks. Under the bridged services agreement, Enea will assume control of the company's test operations, providing processes, tools, training, audits and management services.
In order to manage and optimize test and quality control processes, a small local team at the equipment provider's home offices will initially be deployed by Enea. The company will eventually shift most of the test operation to it's offshore facilities in Bucharest, Rumania. The equipment maker will save an estimated 1.5 million dollars annually with this process.
“Enea’s team of 350-plus professional services engineers has over 20 years of experience in telecom software testing, and provides full life-cycle services that address all aspects of telecom equipment design, test, integration, certification, maintenance and training,” said Virginia Walker, senior vice president corporate strategy & marketing at Enea in a press release.
She continued: “The expansion of our Romanian engineering facility offers an economically attractive opportunity for equipment manufacturers to outsource non-critical operations and focus internal resources on getting to market faster with highly differentiated equipment that offers best-of-breed service capabilities.”
The company points out that equipment makers have traditionally handled all aspects of platform design, test and maintenance in house. However due to increased competitive pressures and demands for shortened time to market, many equipment makers are searching for a competitive advantage through offshore arrangements that enable them to outsource generic functionality and operations.
This new approach leverages external engineering resources and expertise, which speeds time to market reduces cost, and enables equipment makers to focus engineering resources on value-added application and service development.
With bridged services arrangements equipment makers have the cost benefits of off shoring and at the same time they can maintain control over their outsourced operations. This gives them a choice to bring those operations back in house at a later date.
Anuradha Shukla is a contributing editor for TMCnet, covering call centers, CRM and information technology. To see more of her articles, please visit her columnist page.
Don't forget to check out TMCnet’s White Paper Library, which provides a selection of in-depth information on relevant topics affecting the IP
Communications industry. The library offers white papers, case studies and other documents which are free to registered users.
Internet Protocol (IP) | X |
| IP stands for Internet Protocol, a data-networking protocol developed throughout the 1980s. It is the established standard protocol for transmitting and receiving data
in packets over the Internet. I...more |
TMCnet LOGIN
Webinars
