IRISTEL is adding an IP PBX service to its Enterprise VoIP Solutions. Enterprises can use IRISTEL’s Hosted PBX (News - Alert) to maintain business grade communication and maximize the potential of their existing IP infrastructure.

A Hosted PBX requires a minimal start-up cost and initial hardware investment. Enterprises can now customize their communication services by outsourcing their traditional PBX requirements in favor of IRISTEL’s IP PBX solution that eliminates the need for costly on site hardware and service calls.

The scalable solution ensures that all businesses maintain enterprise level functionality. The company points out that IP PBX grows as an SME grows into larger enterprises. With IRISTEL’s Hosted PBX, adding, amending and removing users is completed easily by logging into their online portal or by calling their 24/7 Customer Care line and speaking with one of their dedicated support staff.

Since voice traffic on IRISTEL’s IP PBX service is not shared with any other traffic on the internet, it is not exposed to congestion, viruses or delays. All hardware arrives preconfigured to customers’ desired settings and is encrypted as another means of ensuring privacy.

“Last year we shifted our vision to aim towards capturing more of the enterprise market,” said Samer Bishay, president and CEO, Iristel Inc., in a statement to the press.

Bishay believes upgradation to a Class 5 Broadsoft softswitch has allowed them to offer a high-end IP PBX with a wide array of features such as Simultaneous or Sequential Calling, Voicemail to Email, as well as Phone Jockeying, essentially allowing for customers to replace their legacy PBX and Centrex systems.

IRISTEL’s IP PBX eliminates costly long distance expenditures as it allows for remote connectivity and extension dialling between office locations. On-site and off-site locations will now all be under the same telecommunications umbrella. This will enable extension dialling to and from all phones within the same network.

Iristel is a major Canadian companies providing Voice over IP services.

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Anuradha Shukla is a contributing editor for TMCnet, covering call centers, CRM and information technology. To see more of her articles, please visit her columnist page.

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