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GLDS and SinglePipe Integrate Services
(Wireless News Via Acquire Media NewsEdge)
SinglePipe Communications and Great Lakes Data Systems (GLDS) announced
integration of flow-through billing and provisioning for commercial and
residential VoIP services.
SinglePipe stated that it is one of the first telephony services
providers to integrate with GLDS s Service Provisioning Gateway for
Voice (SPG) interfaces. The new integrated solution has been
successfully deployed for CMA Communications in Dallas.
Integration with the GLDS gateway (SPG) allows operators to control
SinglePipe Digital Voice services directly from GLDS s WinCable billing
system. The integration eliminates the need for multiple disparate
systems, and allows operators to manage SinglePipe delivered services
without additional mediation or provisioning layers. Direct
provisioning from the billing system will allow CMA to manage
triple-play service delivery more efficiently, minimize revenue loss,
and ensure a higher level of customer satisfaction.
The GLDS WinVoIP module enables the import, management and aggregation
of pre-rated, pre-taxed call detail records for consolidated
multi-service billing. As a certified, facilities-based Competitive
Local Exchange Carrier (CLEC), SinglePipe originates, terminates and
manages each phone call over its own network, then transmits a rated
call detail records to GLDS WinCable billing system. WinCable then
aggregates that data (with video and data billing information) into a
single, consolidated triple-play bill.
SinglePipe was easy to work with, and the integration process has gone
very smoothly," said GLDS VP of Operations, Garrick Russell.
"Provisioning and billing from the same system just makes sense. The
resulting solution will mean lower labor costs, faster service
activation, and fewer mistakes. That translates into happier customers,
and better revenue assurance. The days of swivel-chair order entry are
over."
"We pride ourselves on delivering truly complete and easy-to-implement
Digital Voice solutions to our clients said SinglePipe COO Jeff Carr.
Providing an integrated billing and provisioning platform through our
partnership with GLDS is a key component of our overall value
proposition. We ll be able to deliver faster, more seamless service
launches for our cable operator clients, more efficient ongoing Digital
Voice service delivery, and more satisfying experiences for end-users."
SinglePipe Communications is a managed services provider that delivers
wholesale Digital Voice services to residential and business VoIP
customers through private and independent cable operators, Internet
service providers (ISP's), CLEC's, Interconnects, and other technology
service providers. Great Lakes Data Systems provides the cable industry
with Windows-based billing, subscriber management, and provisioning
solutions.
((Comments on this story may be sent to newsdesk@closeupmedia.com))
((Distributed on behalf of 10Meters via M2 Communications Ltd -
http://www.m2.com))
((10Meters - http://www.10meters.com))
Copyright ? 2008 Wireless News
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