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American Airlines Introduces Mobile Boarding Passes at Select Airports for Use With Mobile Phones or PDAs
FORT WORTH, Texas, Nov 13, 2008 /PRNewswire-FirstCall via COMTEX/ --
American Airlines
customers departing from select airports today can choose to receive their
boarding passes electronically on their mobile phones or PDAs, saving the time
it takes to print out and present a paper boarding pass at the airport.
Mobile boarding passes, which use a two-dimensional (2-D) barcode, are
being introduced today for passengers departing on domestic flights from
Chicago's O'Hare International Airport. On Nov. 17, mobile boarding passes
will be offered as an option for customers departing on domestic flights from
Los Angeles International (LAX) and John Wayne Orange County (SNA) airports as
well.
The mobile boarding pass program is being rolled out in partnership with
the United States Transportation Security Administration (TSA). If successful
in trial cities, it could be extended to additional U.S. airports in the
coming months.
To use the mobile boarding pass option -- either with the traditional
desktop version of AA.com or the mobile version -- customers must have an
active e-mail address where their boarding pass may be sent and an
Internet-enabled mobile device where the 2-D barcode can be received.
Additionally, during the introduction of this new feature, customers may list
only one person in their reservation and must be traveling on American or
American Eagle nonstop or same-plane direct to a domestic destination from
Chicago, Los Angeles or Orange County. Domestic destinations include those
within the 50 United States, as well as the U.S. Virgin Islands and Puerto
Rico.
The mobile boarding pass process is simple: When customers check in for
their flight using American's Web site, AA.com -- either the desktop or mobile
versions -- they have the option to receive their boarding passes on their
cell phones or PDAs. If this option is selected, they will get an e-mail with
an Internet link to their boarding pass. The mobile boarding pass contains a
2-D barcode that can be scanned at TSA security checkpoints and at American
Airlines gates. At the airport, customers simply scan their cell phone or PDA
screen when going through Security (proper identification must be presented)
and when boarding, just as they would a traditional paper boarding pass.
Customers wishing to check bags can also use the new option by scanning
the boarding pass on their cell phone or PDA screen at American Airlines self-
service machines, ticket counters, or curbside check-in facilities.
Customers who check in online and wish to print a paper boarding pass are
still able to do so. At the end of the online check-in process on AA.com,
customers can now choose how they would like to receive their boarding pass by
selecting either "Print" (customers can print the pass at that time, or use a
self-service check-in machine to print at the airport), "E-mail for Print"
(boarding pass is emailed and customers can print at their convenience), or
"E-mail for use on Cell Phone or Other Device" (customers receive an
electronic boarding pass via email on their cell phone or mobile device, which
would then be presented at the airport).
"Mobile boarding via AA.com is the latest way American Airlines is making
travel as easy and convenient as possible, especially for our customers on the
go," said Mark DuPont, American's Vice President - Airport Services Planning.
"Customers who choose this option can bypass printing a boarding pass at their
home, office or even at the airport to board their plane. They can go
straight to Security and then to the aircraft."
For more information on mobile boarding passes on American Airlines,
including instructions on how to use the new system, visit
http://www.aa.com/mobileboarding.
American Airlines is a founding member of the global oneworld(R) Alliance.
About AA.com
With more than 1.6 million site visits per day, AA.com is American's
largest distribution channel and the best place to do business online with the
airline, 24-7. At AA.com you can conveniently search for and book low fares
and award travel; select seats; make hotel, rental car and cruise
reservations; get flight arrival and departure information; sign up for flight
status notification and even check in and print boarding passes. You can also
manage your AAdvantage account at AA.com, as well as sign up to receive emails
from American and get customized DealFinder(SM) alerts and other special
offers. Additionally, customers who purchase tickets at AA.com get a
lowest-fare guarantee. AA.com has twice received the World Travel Award for
World's Leading Airline Internet Site and has received multiple site awards
from various organizations.
About American Airlines
American Airlines, American Eagle and the AmericanConnection(R) airlines
serve 250 cities in 40 countries with, on average, more than 3,400 daily
flights. The combined network fleet numbers more than 900 aircraft. American's
award-winning Web site, AA.com, provides users with easy access to check and
book fares, plus personalized news, information and travel offers. American
Airlines is a founding member of the oneworld(R) Alliance, which brings
together some of the best and biggest names in the airline business, enabling
them to offer their customers more services and benefits than any airline can
provide on its own. Together, its members serve nearly 700 destinations in
over 140 countries and territories. American Airlines, Inc. and American Eagle
Airlines, Inc. are subsidiaries of AMR Corporation. American Airlines,
American Eagle, the AmericanConnection(R) airlines, AA.com, We know why you
fly and AAdvantage are registered trademarks of American Airlines, Inc.
(NYSE: AMR)
AmericanAirlines(R) We know why you fly(R)
Current AMR Corp. releases can be accessed on the Internet.
The address is http://www.aa.com
SOURCE American Airlines
http://www.aa.com
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