Nortel and Tandberg (News - Alert) have inked a non-exclusive global agreement to provide Telepresence and HD video conferencing solutions to enterprises across the globe. Nortel will either offer them directly or provide them through other service providers.

 

Nortel Telepresence (News - Alert) Services with Tandberg's enterprise-wide telepresence portfolio including Experia can help businesses save millions in travel costs and carbon emissions annually.

 

A Gartner (News - Alert) Research report, ‘Toolkit Best Practices: Building the Business Case for Telepresence’, published in August 2007, states that Telepresence is an efficient service management tool with ultra reliability and with a high support setting. The report suggests that companies build requests for proposals based on a managed service selection process which shows that they want to get a fully-managed experience in their service.

 

"We make the technology transparent," said Dietmar Wendt, president, Global Services, Nortel (News - Alert). "It's no different than simply walking into a conference room for a regular, face-to-face meeting. Ours is a fully-managed service, delivered over an enterprise's IP network with no impact to existing VoIP and data applications."

 

"User convenience is essential to enterprise-wide adoption of video communications," said Fredrik Halvorsen, chief executive officer, Tandberg. "A fully-managed experience - available through our global agreement with Nortel and possible because our Tandberg video systems are built on open standards - delivers that convenience to the user."

 

This new HD video conference and Telepresence service from Nortel and Tandberg can be easily set up for a boardroom or a conference hall meeting. It includes performance guarantees and service-level agreements for 'always on' convenience and reliability.

 

The video and audio clarity of this HD service is seamless so persons communicating from other corners of the world will have a feeling that they are in the same room. The equipment will be set up for very minimum disturbances and maximum performance and will provide real experience like eye contact, body language, voice inflection and other subtle communications cues.

 

Concierge-like services make the technology faultless and inviting by simplifying scheduling and set-up. Reservations are Web-based and conferences are pre-connected, including external parties. Meetings can be recorded and replayed on-demand from desktop, laptop and mobile devices. Full program management, worldwide 24x7 support, network monitoring and performance metrics promote optimum system performance and availability.