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May 07, 2008

IP Communications
Global Crossing Expands Data Center Operations with New London and Miami Locations



By Anil Sharma
TMCnet Contributing Editor


Global Crossing (News - Alert), an IP solutions provider, has created an ambitious expansion plan. The company plans to open a hosting data center in London to serve customers in Europe, and has relocated its data center operations in the Miami area to accommodate the housing and hosting needs of United States customers interested in connectivity to Latin America.

 
The company also has also created a new executive position to oversee its hosting strategic initiative, illustrating its commitment to enhancing hosting and data center business solutions.
 
Gabriel del Campo, who currently manages the company's incumbent data center business in Latin America, will serve as Global Crossing's new vice president of data center services EMEA and global data center product management.
 
Under Gabriel del Campo's leadership, the Latin American team built Impsat's existing successful data center business from the ground up. In addition to his other responsibilities, he will guide the development of common standards, best practices and processes to support the evolution of what has been a regional business into a global one.
 
"Global Crossing's hosting business is focused on addressing enterprises' increasing demand for integrated Information Communications Technology (ICT) solutions," explained Gabriel del Campo.
 
Gabriel del Campo said that the emphasis of the company is on solutions. The company recognizes the enterprise market's need for converged services that go beyond data, video and voice integration, to integrate and combine IT services with telecommunications, Internet, security and VoIP.
 
"When we completed our acquisition of Impsat roughly a year ago, we emphasized the close alignment of our two businesses, and in particular, the opportunity to introduce existing Impsat services to a wider, global customer base," said John Legere, Global Crossing's chief executive officer, in a statement.
 
John Legere said the expansion aims to capitalize on the rising demand for data center services, where supply has become increasingly scarce across Europe and, as noted earlier, to accommodate the needs of U.S. businesses seeking connectivity to the Latin American region. It was imperative to Global Crossing's customers that the company enhances and expands this valuable capability.
 
"Delivering this capability to enterprise customers in Europe beginning with our London facility is a cornerstone of our strategy to support their critical business needs," said Anthony Christie, managing director, EMEA. "As we hone our focus on this crucial market segment, we'll continue to refine this strategic growth area and to firmly plant Global Crossing in the minds of existing and prospective customers."
 
Global Crossing's growing data center footprint currently offers facilities in 60 major cities worldwide to provide businesses access to critical customers and business partners.
Global Crossing housing facilities allow customers to seamlessly link sites to virtually any location around the world. The benefits of Global Crossing colocation facilities also include receiving consistent and similar services throughout the world and the ease of one-stop shopping for information and communication technology (ICT), on-demand and business continuity solutions.
 
The company’s core network connects approximately 390 cities in more than 30 countries worldwide, and delivers services to approximately 690 cities in more than 60 countries and 6 continents around the globe. Its services are global in scale, linking the world's enterprises, governments and carriers with customers, employees and partners worldwide in a secure environment suited to IP-based business applications.
 
Global Crossing’s full range of data, voice and security products are in use by approximately 40 percent of Fortune 500 companies, as well as 700 carriers, mobile operators and Internet service providers (ISPs). Its professional services and managed solutions provide VoIP, security and network consulting and management services to support its Global Crossing IP VPN service and Global Crossing VoIP services.
 
Anil Sharma is a contributing editor for TMCnet. To see more of his articles, please visit his columnist page.
 

Don’t forget to check out TMCnet’s White Paper Library, which provides a selection of in-depth information on relevant topics affecting the IP Communications industry. The library offers white papers, case studies and other documents which are free to registered users. Today’s featured white paper is Best Practices for Implementing a First Contact Resolution Program in the Contact Center brought to you by Enkata.

 

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