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July 15, 2008
Horry Telephone Selects Spirent Communications as Service Provider
By Eve Sullivan TMCnet Editor Horry Telephone Cooperative Inc. selected Spirent Communications (News - Alert), a global provider of performance analysis and service management solutions, to support its network service monitoring and remote diagnostics operations.
HTC (News - Alert), which serves business and residential subscribers in Horry and Georgetown counties in South Carolina, has deployed Spirent REACT Test Management Operations Support System to ensure network reliability and improve customer satisfaction.
“HTC is committed to delivering the most reliable communications services possible at the best possible value to our members,” said Frank Sarvis, chief executive, network engineering of Horry. “After an extensive search, we decided on Spirent REACT since it enables us to cost effectively deliver the highest quality of service (QoS) for multiple services with the ability to adapt to future testing needs.”
While voice applications continue to be the biggest revenue generator for telecommunications service providers, especially operators serving regional and local communities, there is a growing demand for services such as digital cable and high-speed Internet access. This is increasing the pressure to deploy test solutions that enable carriers to conduct complex test strategies, provision and manage multiple services in a multi-vendor network environment. Spirent is a global provider of integrated performance analysis and service assurance systems that enable the development and deployment of next-generation networking technology such as Internet telephony, broadband services, 3G wireless, global navigation satellite systems, and network security equipment. Spirent solutions are used by more than 1,700 customers in 30 countries.
Eve Sullivan is a contributing editor for TMCnet, covering news in the IP communications, call center and customer relationship management industries. To read more of Eve’s articles, please visit her columnist page.
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