IP Communications

TMCnet
ITEXPO begins in:   New Coverage :  Asterisk  |  Fax Software  |  SIP Phones  |  Small Cells
 
| More

TMCnews Featured Article


October 14, 2009

Endtone's Disconnect Application Allows for More Accurate, Safer Calls

By Kelly McGuire, TMCnet Editor


By utilizing disconnect tone application provider, Endtone’s customers receive functionalities that, while not always thought about, are essential to saving time, staying safe and even saving costs. 

“Endtone’s disconnect tone application is very similar to a ringtone and we designed it that way,” Brock Muir, president of Endtone, said, adding that, when a regular phone call ends, a person often thinks they’ve hung up, but the call continues to run into unnecessary minutes or distract the person from other duties. 


With Endtone’s disconnect tone application a simple file format is installed onto a mobile device and a user can select an individual disconnection option of their choice. Anything from a short hang up to as long as a full blown song at the end of a call are options. 

“Thankfully, Verizon (News - Alert) has spent millions of dollars to explain to everyone how bad it is to lose a call,” Muir said. So, for users enlisting Endtone’s service prevents users from the comment “are you there?” or “can you hear me now” questions, and lets them know a call is dropped or hung up, whether on purpose or not. 

While it may not seem it, Muir also said that safety is an important part of this service. When a call ends, drivers know a call is ended, instead of being distracted trying to fumble around for an “end” button.

“With a disconnect, you don’t have to look down at your phone to make sure you’ve hung up, and you can know it’s done for you,” Muir said. 

There are two other benefits to a disconnect application: cost savings and personalization. 

On the cost savings side, while on a smaller scale, the disconnect application helps individuals – especially those dealing with budget crunches in this current economic recession – save money. 

For example, when Muir spoke with TMCnet regarding the application, he explained the cost savings by discussing how his sister will often think she’s hung up the phone, and instead winds up hearing a long recording of her kids in the background, as she’s forgotten to hang up properly. 

“While it’s not a lot of money, we know that not everybody in the wireless industry gets their phones for free,” Muir said. “With people watching their nickel and dimes these days, it matters.” 

On the fun aspect of this application, Endtone’s users can personalize their phones by playing messages or specific songs to solidify their individualism on their mobile device. 

“A lot of people want their phones to speak of them, not a plain out of the box device,” Muir said. “The disconnect tone is a formal way to put a personal spin on your phone.”

Will all these functionalities of this application compliment the rising interest in smartphones

“We really do see blackberry and nokia [smartphones] buying us out and putting the disconnect on their devices,” Muir said, adding that anything that helps the users get through the processes in the fastest, more efficient manner – as the trend of the smartphone – is a good thing. 

“The industry as a whole really didn’t talk about smartphones as much and clearly everything’s blown the doors off that,” Muir said. “Now, my blackberry storm is also my MP3 player.” 

And, with the disconnect application, smartphones now have a complimentary and technologically advanced way to end a conversation.
 
 
 
 

Kelly McGuire is a TMCnet Editor. To read more of her articles, please visit her columnist page.

Edited by Kelly McGuire


 
 
| More


Subscribe to our IP Communications eNewsletter Close Window