IP Communications

Sprint Nexel, which offers a comprehensive range of wireless and wireline communications services, reportedly announced it has been ranked the highest in the Nemertes 2009 Pilothouse awards for Multi Protocol Label Switching services.

 

The award recognizes Sprint (News - Alert) as exceptional and says the company has set a new “high-water mark” for all other MPLS service providers. Sprint has beat chief rivals, AT&T (News - Alert) and Verizon in IP network reliability.

 

According to Sprint officials, MPLS is the core of their convergence strategy, enabling voice, video and data via a single IP connection so businesses can reduce costs, improve employee productivity and streamline their network. MPLS also offers a flexible network foundation that scales for growth and allows for easier adoption of next generation technologies including Unified Communications (News - Alert), company officials said.

 

Nemertes report identifies that the breadth of connection options for xDSL to 10 Gigabit/s and even wireless via its Data Link is one of the main reasons behind the success of the company.

 

“Deploying and managing a MPLS network is a big undertaking,” Katherine Trost, research analyst, Nemertes Research, said in a statement.  This is because the underlying technology is complex and orchestration of delivering high-quality service takes an organization with excellent coordination of customer service, and reliability. Our benchmark participants have singled out Sprint, and its rise to the top is impressive, as it dominates in all rating categories.”

 

Nemertes Research report is based on the opinion of 1,393 IT decision-makers. IT practitioners rated their providers on a 1- to 5-scale in areas such as value, customer service, technology, and network reliability.

 

Paget Alves (News - Alert), president of business markets group, Sprint, said the report validates that their MPLS capabilities are world class, high-value, consistently reliable, and backed by the best customer service.

 

Through a combination of its own facilities-based footprint and strategic partner Network-to-Network Interfaces, Sprint Global MPLS reaches 165 countries worldwide, say company officials.

 

Last month, Sprint announced general availability of its Session Initiation Protocol Trunking service for businesses, TMCnet reported. The service has been available since early this year specifically to support businesses with Microsoft (News - Alert) Office Communications Server 2007 R2, the report said.