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Verizon Offers Property Management Service to Properties with FiOS Services
By Anshu Shrivastava, TMCnet Contributor
Verizon announced that it will offer a virtual property management service called Verizon Concierge to residential and commercial properties that have FiOS (News - Alert) services, or soon will have them.
“Verizon Concierge catapults buildings and their occupants into the digital age by leveraging our super-fast all-fiber-optic network,” said Eric Cevis, vice president of Verizon (News - Alert) Enhanced Communities.
To be offered free of charge, this newest offering organizes all of a building’s available concierge amenities under one master platform and interface that automates many repetitive tasks. Company officials said that these tasks include delivery and visitor management, allowing the building staff to focus on providing a more personalized service to occupants.
Verizon Concierge can be accesses via any Web browser, mobile application or smartphones and soon on FiOS TV. Company officials said that it allows a building’s occupants to communicate with each other to set up carpools or clubs.
In addition, they can have easy access to schedule property amenities, and set up services from local businesses such as dry cleaners and taxis; and make reservations at a local restaurant or place a takeout order.
Additionally, Verizon Concierge can also store the user’s favorite takeout orders and payment information. Company officials said that this makes reordering “as easy as one click” via any Web browser or on a smartphone application.
With Verizon Concierge, property owners and managers can easily track work orders, and the system prompts for updates until the work is completed, said company officials.
Cevis said that this new service is a “robust property management system” that can become, replace or work in tandem with existing backend systems, increasing efficiency and potential cost savings for property owners and managers. “It will help to further differentiate a property with Verizon FiOS services from one without.”
Parkside Villa Apartments, the first property to sign up for Verizon Concierge, is expected to bring the service to Parkside’s complex of 57 apartments in California. “We’ll implement Verizon Concierge in our community in Granada Hills and bring our residents to the digital age,” said Melissa Hancock, property manager for Parkside Villa Apartments.
Verizon Concierge is developed and supported by Simplikate on its platform. Tushar Patel, CEO at Simplikate, said that the company’s platform was specifically upgraded for Verizon Concierge to work on all major smartphones, the Web and FiOS TV, simultaneously allowing residents and tenants the freedom and flexibility to use the device that’s at their fingertips.
Anshu Shrivastava is a contributing editor for TMCnet. To read more of Anshu’s articles, please visit her columnist page.
Edited by Marisa Torrieri
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