Zultys, a developer and manufacturer of pure session initiation protocol (SIP)-based unified communications (UC) solutions for business and enterprises, has released Version 5.0 software for MX250 and MX30 Enterprise Media eXchange products.

 

The newest version eliminates the need for licenses for SIP trunk support in a continuous effort to simplify customer’s access to the latest technologies, according to company officials.

 

The new version comes with Find Me, Follow Me, which is an advanced call handling feature provided by MXIE, the Zultys (News - Alert) personal UC client. Officials said that it allows the IP-private branch exchange (PBX) system to locate a user at up to 16 different contact points, including mobile and home phones.

 

MXconnect allows users not only to answer ringing extension from anywhere, but also place a call on hold or even transfer the call back to an internal extension using MXIE CTI (News - Alert) application.

 

And, officials said that MXIE Presence Notes is an enterprise-wide presence and instant messaging features of MXIE that have been expanded to allow users to type a short note that provides additional status information that is displayed to all other users, such as “back at 2pm,” or “In training all day.”

 

Additional features in Version 5.0 include ScreenDial, which allows users to dial from any desktop or Web application; Call Attached Data that allows the systems administrator to define and construct a pop-up notepad or drop-down menu that is displayed upon making or receiving a call.

 

Also, this latest offering comes equipped with Call Recording from Any Phone. Officials said that it records all calls, regardless of the type of phone – SIP, analog, or mobile phone, even calls that are transferred off system.

 

Moreover, the call recording feature is integrated into Zultys MX products. Officials said that call recordings may be managed via visual voice mail, stored, forwarded, and archived.

 

Also, it’s equipped with network and phone enhancements such as session border controller and port mapping that provides improved security; real time SIP call monitor/packet capture; and more.

 

“Among many features, this new release provides unique advantages for Contact Center managers and companies supporting teleworkers and remote offices,” said Vladimir Movshovich, CTO at Zultys.

 

Company also indicated that Version 5.0 also lays the foundation for important new features and capabilities that will be issued later this year, including mobile presence clients and service features, desktop video, and more.